DC Psychology

DC Psychology

What is DC Psychology?

Directive Communication (DC) is a training and organizational development psychology developed by Arthur F Carmazzi that affects how people act and react in teams and how that affects individual performance. It is a foundational science for influencing team dynamics to cultivate high performance cooperative team cultures and bring out greater individual potential.

The Directive Communication methodology incorporates the latest breakthroughs in motivational and genetic psychology, and applies them in improving personal peak performance through cultivating a superior team environment.

We Develop leaders and the personal responsibility that goes with leadership Whether it’s in our hands on workshops, or Outdoor Bali Retreats, Train the Trainer Training, OnLine Learning facilities, or ½ day modular programs, and each have an integrated leadership component that build the character required to build confidence, moderate ego, and maximize what it takes to get results, set an example and inspire the team.

Participants gain much more than a workshop experience or achieve higher levels of excellence in leadership, they gain the ability to find their greater selves and influence their future to become a celebrated example to others. In training, proprietary Directive Communication training tools and games facilitate the process of transferring knowledge at a super-conscious level that instills a greater personal awareness for effective implementation.

Directive Communication changes the way people look at their environment and how they affect it. It simultaneously incorporates the methodology with whatever curriculum may be (customer service, communication, leadership, sales, productivity, team excellence, project management etc.) to engage participants into a series of actions to influence their environment and cultivate a setting that promotes effectiveness of the application Directive Communication practitioners apply their skills to a variety of Training or Consulting focuses, Training and consulting Programs using Directive Communication methodology will always including cultivate Cohesiveness and Leadership across teams, departments and work forces, and break the barriers that limit cooperation and productivity in any people related discipline.

DC Colored Brain Communication

Colored Brain

HOW COLORED BRAIN WORK's

“The program was very much in line with conquering challenges in our day-to-day operation and your timing was excellent. People could really relate to your stories and exercises for cultivation a greater service attitude, and you did a great job “taking them there”. Most of my people including myself had fun and got real value. The brain color exercise (CBCI™) was excellent for really understanding our communication.”

Charles de Foucault
General Manager – The Ritz-Carlton, Seoul

HOW DO OTHERS REALLY VIEW THE PROJECTS THEY WORK ON?

Imagine two computers, a Macintosh and a PC. Both can run “Microsoft Excel” and both can run “Adobe Photoshop” (graphics software), yet you cannot run software written for one type of computer on the other. And, even the same programs have a slightly different look and feel to them. Additionally Excel runs fast on a PC and a bit slower on a Mac, but Photoshop runs far faster on the Mac than on the PC. See the Benefits of CBCI™ Brain Communication Profiling.

By identifying the fundamental patterns in the way our brain genetically processes the world around us, we overcome misunderstanding, conflict, and wastage of individual and group potential. Awareness of these “Brain Communication” processes gives us the means to maximize our capacity act intelligently, to Turbo Charge our natural gifts and use them to maximize our ability to develop “software” for our brain to achieve greater competence across many disciplines. We are able to understand others at a deeper level and unleash greater potential for relationships at work and at home, for easier learning and teaching, and for greater harmony and cooperation with our environment and our teams. The CBCI™ is the Psychometric Profiling Component of the Colored Brain

The following are general descriptions of the different brain colors (or the glasses your communication is viewed through). The color with the highest total score will be your foundation communication characteristic. Scores in the other boxes indicates your brain flexibility in those areas. The higher your score in other quadrant, the more communication dexterity you have outside of your genetic foundation. See Benefits of CBCI™ Communication Profiling

Our brains work in the same way. If we are genetically built to process information in a certain way and we are “forced” to swallow systems or procedures or management styles that are “designed” for a different brain processor, we tend to be less efficient and less fulfilled. Yet, if we have a greater understanding of the processor we are running in our brain, it becomes easier to design the right “so ftware” to do the job better and more effectively. The CBCI™ helps do just that. The second part of the profile also determines the areas necessary to gain more “Communication Flexibility” in order to work well with other types of brain processors.

Besides identifying an individual’s genetic brain processing it indicates additional “learned” brain flexibility and areas where one may have difficulty in communicating with others. By identifying the fundamental patterns in the way our brain genetically functions, we overcome misunderstanding, conflict, and wastage of individual and group potential.

The Directive Communication™ organization of the different colors of the brain in classification of “genetic neuro-processing” defines the way each person experiences their environment and takes in and interprets information, which results in specific ways of perceiving and evaluating events and situations. Certified Trainers of Colored Brain Communication are trained to clearly make these distinctions. Find out more about becoming a Colored Brain Communication Certified Trainer.

BENEFITS OF COLORED BRAIN

SO MANY PSYCHOMETRIC TOOLS TO CHOOSE FROM! SO WHY COLORED BRAIN

Colored Brain is Based on NEW Research! While so many psychometric tools are based on research that is 20 to even 70 years old, Colored Brain incorporates the latest research on Neuroplasticity, and the modern understanding the of how neurotransmitter substances work. The Colored Brain work began in 2002 from the foundation of multiple contradictive personality focused genetic and observational research, bringing founder, Arthur Carmazzi to discover and focus only on the elements that were consistent among the various contradictive “personality” conclusions. This led to further investigation accounting for the latest neuroscience discoveries to create SIMPLE yet powerful tool that transforms communication and performance.

BENEFITS OF COLORED BRAIN PSYCHOMETRIC PROFILING TO YOUR ORGANIZATIONAL DEVELOPMENT

Colored Brain
Understanding the genetic communication processes of an individual and the brain flexibility they have developed through their environment and experience, will set the foundation for HR managers and Department heads to maximize productivity of individuals, departments, and the overall organization. Using the CBCI™ will enable individuals themselves to have a greater understanding of what is required to better perform their jobs, and how to enhance the natural talents in themselves and others.

Applications of the CBCI™ Psychometric Profiling

  • Self scoring to ensure prompt application.
  • Easy to complete.
  • Designed to be applied in groups or as an individual.
  • Appropriate for all levels of employees and management.

Understanding person’s colored brain in relationships will help you understand how you are going to get along with each other. For example, having the same colored brain in relationship will definitely support better communication, but you are not necessarily going to complement each other. On the other hand, opposite colors will complement each other, but the communication is going to take some extra work. Understanding the colored brain from the very beginning of your relationship will help you achieve supportive and productive relationship with great awareness of limitations. It will also help you understand what is required for maintaining balance and great communication with your partner.

HR MANAGERS AND DEPARTMENT HEADS CAN UTILIZE PERSONAL AND STAFF COLORED BRAIN™ PSYCHOMETRIC PROFILING RESULTS TO:

  • Know if an applicant will have the right attitude toward a job or team designation.
  • Quantify the leadership potential of prospective candidates.
  • Prevent conflict between team members or employees.
  • Determine an employee’s natural talents and passion to direct their career.
  • Determine communication processes to improve methods of learning new skills.
  • Suitability to take on new responsibilities.
  • Determine an employees brain and need flexibility for lateral progression.
  • Ability to maintain interpersonal relations within a team.

HR MANAGERS AND DEPARTMENT HEADS CAN UTILIZE PERSONAL AND STAFF COLORED BRAIN™ PSYCHOMETRIC PROFILING RESULTS TO:

One of the key things that is going to support success of the teams is hiring people, who will add value to the existing team. By specifying the team objectives, you will be able to identify what type of people are going to be most effective and support the best performance.

You should be able to mix various colored brains to complement their ability to act as a team and achieve the desired objective.
For example, Business Development Team would benefit from green brain leading the team, but you would also need the other colors to support from the multiple perspective. Emotional drives would also be an important factor here.

These can be found on: Humandrive.net. Knowing person’s colored brain will be help you to find the right fit for the project. Knowing that the task is very detail oriented, the last thing you want is someone with a green brain. If the job has multiple facets, you want somebody that has flexibility to look at things from different perspective, like blue or green brain. For dealing with other people, you definitely would like someone who is more empathetic, like blue brain. While for fact and information oriented jobs, for example in accounting or logistics, you would like to find a red or purple brain.

This of course doesn’t mean that people don’t have the talent, but what it does mean, is understanding the foundations of their brain processing. You might for example have an amazing green brain CFO, who creatively comes up with new ideas of how to make money, but green brain accountant could not be the best fit

DC Emotional Drives

The Eight Emotional Drivers (Foundation of the EDMA Psychometric Test for Management)

There are eight fundamental Emotional drivers and motivators. Each of these is based on a human psycho-emotional need developed through environmental factors such as family, culture and stage in life. While each of these drivers is present in each individual, they do not have equal importance. They are also achieved in different ways by different individuals in different environments. Every individual has a different order of importance for these eight drivers. We are constantly filling these as emotional gratifications; sometimes in positive ways, sometimes in neutral ways, and sometimes in negative ways. But we are constantly filling them.

The ranking of these drivers can change with time, based on our environment, our experiences, and especially our traumas or strong relationships. They are also affected by loss. These drivers can also be cultivated either positively or negatively by our environment, our culture, our parents, our teachers, and our peers.

The Eight Emotional Drivers

Belonging/Love
Connection from being with others, or connection with self

Control/Security
Greater ability to maintain security in our lives

DiversityHaving variety, excitement

Recognition/SignificanceAcknowledgments of our virtues and achievements, being noticed

AchievementThe need to make progress in our plans and finish things – Completion

Challenge/GrowthLearning and growing

ExcellenceSelf satisfaction and pride in the things we do

Responsibility and ContributionThe need to Contribute to others

By understanding an individual’s primary emotional drivers, we know their ultimate motivations. When you ask someone if they want more money, while they may say yes, it is not the money they want but what they believe money can buy, whether it be security, significance, or achievement, revealing foundational drivers can help you identify how to fulfill and motivate yourself and others at deeper levels with available resources. A series of “WHY” questions would reveal the real reasons for buying, saving, investing, traveling, etc….

Here are some questions you can ask to determine your partner’s primary emotional gratifications (top 3 drivers)

  • If you had a million dollars, what would you do with it? Follow up would include “why” questions to gain more clarity
  • If you could go anywhere on a trip where would you go? Follow up would include what kind of place you stay at, who would you
  • go with (if any one), what kind of things would you do. These questions can be summarized into “describe your ideal vacation”
  • What would be your ideal project to work on? And why? What has to happen for it to stay ideal?

Emotions of Interaction

When we work with others, whether it is in our job or in our family, we are dealing with people that are driven by emotional drivers that may be different than ours. We are also often dealing with people who have different colored brains. This diversity, while powerful when harnessed, can easily cause frustration, misdirection and lack of productivity.

Understanding how people with specific drivers act and react in a group, enables the ability to influence or lead that group. We should also be aware that different people with different rankings of drivers will affect us differently. Each person satisfies his or her drivers in both positive and negative ways.

The color of each person’s brain also enters into the equation, because it influences an individual’s perception of the task at hand, but emotional drive and colored brain are not directly related. There is no correlation between colored brain, and what a person’s emotional drives are.

Each individual has specific ways to satisfy each of his or her own drivers. The top ranked drivers or “primary drivers” determine to a large extent how a person acts or reacts in a particular situation with another person. Actions and reactions to your surroundings differ with different primary drivers.

Scale of Factors influencing the power of greater productivity and affecting Group motivation and enthusiasm toward work

EDMA
  • Tolerance of others opinions
  • Ability to relate to others
  • Interest in personal development
  • Professionally supportive
  • Consistent with talk and action
  • Personally supportive
  • Cares sincerely
  • Giving person
  • High standards
  • Needs a good environment
  • Task-oriented
  • Tolerance of others work styles
  • Needs to be in control
  • Ability to take risk
  • Flexibility in work style
  • Flexibility with rules
  • Flexibility with others
  • Ability to recognize others
  • Needs to be recognized

I never thought I could understand my boss until I took theEDMAand uncovered the perception gaps I had with her that affected our communication. I am much happier now and so is my boss.

Joanne Teo
Lufthansa Cargo

Employee Engagement

Employee Engagement

DC Employee engagement processes are based on the idea that human beings are fundamentally emotionally self serving. And that if they are emotionally connected to how they can personally succeed “through” the organization they work in and Trust the leaders that influence that success, that their attitudes, application of talent and skills, and productivity will increase. Employees who are not engaged are usually under achievers since their ability usually supersedes their effort. Our programs support employees to nurture an environment where they can not only meet organizational standards, but their own standards which are usually higher.

There are two ways to improve your organizations employee engagement with DCI:

  • With our Employee Engagement Initiative that will …
  • With our adventures in Employee Engagement workshop…

DC Culture Evolution Model

In this Knights of Transformation video, Arthur Carmazzi will be sharing on Organizational Culture Evolution – The 5 Levels of corporate culture change to be more precise. The idea is that company culture has levels, and each level is a culture evolution. From the bottom of the most dysfunctional organizational culture to the most effective leadership enriched culture. Each has its characteristics and each culture has actions that can be taken to evolve it to the next corporate culture level. Watch the video then look below to see the organizational culture evolution strategies for each… and don’t forget to test your organizational culture level with the freecorporate culture assessment at: www.cultureevolution.com

The 5 Organizational Culture Evolutions are as follows:

Blame Organizational Culture

Characteristics:

  • Little trust
  • Act in self interest
  • do not take many risks
  • Employees do not usually speak their mind
  • do not come up with many new ideas
  • Employees are paycheck driven
  • inefficient
  • stagnating growth
  • avoid responsibility
  • There is a high level of fear

Primary values of a Blame Organizational Culture are:

  1. To avoid conflict
  2. self preservation

Considerations in Evolving a Blame Organizational Culture:

  • Look at the leader. Are employees reprimanded every time they make a mistake?
    • Consider re-assessing the reactions to mistakes as “learning events”
    • Even if there is a cost associated to the mistake, that would be a training investment and would usually be far less expensive than an ineffective and stagnant Blame Culture
  • If change is to occur, a guided transition must include working with two high visibility low level employees to take risk (or “Appear” to take risk) with new ideas, and be rewarded for it.
    • Rearward one on success and the other on failure
    • Emphasize the reward is for trying something new. (you may need to assist them in coming up with that something new, but make sure they get credit for it)
    • Implement the successful idea IMMEDIATELY
    • Assist the failed idea to turn it into a useful one (publicly and respectfully) and then implement that immediately
  • Observe changes and continue with the strategy of encouraging risk and free thought.

Multi-Directional Organizational Culture

Characteristics:

  • Little communication
  • People involved within their own departments only
  • Loyalty is to specific groups and not to the organization
  • Cliquish
  • Lots of gossip
  • Critical of other departments
  • Little cross-departmental cooperation

Primary values of a Multi-Directional Organizational Culture are:

  1. Don’t get involved in other people’s business
  2. Responsibility stops at your own job description

Considerations in Evolving a Multi-Directional Organizational Culture:

  • Does the organization have a common goal that everyone can “Relate to”?
    • Consider finding out what people like about the organization, use that to formulate a reason for the organization’s existence (besides making money)
    • Use this consistently in all internal communications to reinforce a common vision.
    • Include contests and rewards for individuals who best demonstrate that vision
  • Does your organization have an effective internal communication system or process?
    • Does senior management still communicate with the staff? Senior management should make regular appearances and address the issues to the entire organization.
    • Do you have a feedback system and a reward system for using it? Get one.
  • Are departments segregated?
    • Do you have Standard Operating Procedures for cross departmental cooperation? Get your staff to vent their frustrations and use that to make SOP’s that solve these frustrations.
    • Implement these immediately and get the frustrated staff to carry it through.
  • Train your staff in communication awareness
    • Apply Directive Communication psychology principals to cultivate an awareness of group dynamics and the psychology of cooperation and communication
    • Use Communication multiplying tools such as the CBC Cards
  • View the results and maintain the strategies

Live and Let Live Organizational Culture

Characteristics:

  • Complacency
  • Mental Stagnation
  • Low Creativity
  • Average cooperation
  • Average communication
  • Little future vision
  • Work in the moment for future goals
  • Monotonous routine
  • Lacks passion

Primary values of a Live and let live Organizational Culture are:

  1. Keep the status quo
  2. Don’t complicate matters
  3. If it’s not broken, don’t fix it

Considerations in Evolving a Live and let live Organizational Culture:

  • Do your people feel like they are important to the organization?
    • Cultivate a base of trust by allowing people some freedom to make decisions
    • Attach KPI’s to that freedom and measure at least every month
    • Give people a sense of progress and recognition for their actions
  • Do your people use and believe in your products or service?
    • Are they proud of what your organization does? Involve them in the development of company culture.
  • Do they feel like they contribute to your product’s or service’s growth?
    • Find 3 or 4 key individuals and assist them to add value to your organisation with how to improve products or service
    • Publicly praise and reward them
  • Get publicity for your organisation to make it more publicly visible.
    • Involve your employees (or teams) in the PR process and get them quoted by the press (after coaching of course)
  • Make policies that will put your contributing employees Before Your Customers
    • Make those policies public

Brand Congruent Organizational Culture

Characteristics:

  • People believe in the product or service of the organization
  • People feel good about what their company is trying to achieve
  • Cooperation is good
  • People have a similar goal in the organization
  • Use personal resources to actively solve problems
  • Not limited to job description, will actively look for solutions
  • Most everyone is in sales, marketing, and PR; they are walking ambassadors
  • No conflict between organization’s promise to customers and employees
  • Many are passionate about the product/service

Primary values of a Brand Congruent Organizational Culture are:

  1. Believe what you say
  2. Live what you believe
  3. Product/service Improvement is everyone’s responsibility

Considerations in Evolving a Brand Congruent Organizational Culture:

  • Have people become aware of their personal goals and values?
    • Cultivate a continuous improvement campaign for the individuals
    • Infuse the idea that leadership is not a position but an identity that lets you excel in your endeavors.
    • Apply Directive Communication based Leadership training to align your people with an organization centered leadership identity
  • Have leaders let go of ego and contribute by letting those who are in lesser positions of power, but are qualified, make decisions in their place?
    • Empowerment only works if people use it. People must be developed as leaders in their own areas.
    • Excess bureaucracy and control kills empowerment and leadership development.
  • Is the cooperation within the organization for the job or a sincere action to contribute to others success?
    • Alignment of personal and organisational/group goals and values is essential for evolving to the next step
    • Apply Directive Communication Psychology alignment strategies such as the 6 step Creative Synergy Program

Leadership Enriched Organizational Culture

Characteristics:

  • People view the organization as an extension of themselves
  • People feel good about what they personally achieve through the organization
  • Cooperation is exceptional
  • Individual goals are aligned with the goals of the organization
  • People use group resources to actively solve problems
  • Not limited to job description, will do what it takes to make things happen
  • Most everyone is in sales, marketing, and PR; they are walking ambassadors
  • People are consistently brining out the best in each other
  • Leaders do not develop followers, but develop other leaders
  • Leadership is contribution driven and not ego driven
  • Very Low employee turnover
  • Most are passionate about the organization and what it represents

Primary values of a Leadership Enriched Organizational Culture are:

  1. Everyone has something to offer to you and the organization
  2. By assisting others to be their best, you will become better
  3. Leadership is an identity one must adopt, it is not a skill

Considerations in Evolving a Leadership Enriched Organizational Culture:

This is it. There is no further evolution. If you have achieved this, you have arrived. The challenge now lies in maintaining it. To continuously develop your people and let them develop those who are new to the organization as it grows.

At each level of Organisational Evolution, people will be working, acting, thinking, and feeling at different levels of personal commitment.

The DC Pyramid of commitment will give you an additional guide to evolve your people and your culture to the ultimate “Self Actualization” panicle of personal and organizational success.

DCI Culture Evolution Organizational Culture Change Consulting programsoffer a guarantee of success to SHOW VISIBLE RESULTS in the performance and effectiveness of your team within you organization